Refund policy

Return Eligibility

We want every customer to have a clear and convenient shopping experience. If you are not satisfied with your purchase, you may contact us within 30 days of delivery to request a return.

To begin the process, email clintsumner600@gmail.com with your order number, product name, and reason for the request.

For health, hygiene, and product-safety reasons, dietary supplements should be unopened and in their original packaging to qualify for a standard return. Damaged, defective, or incorrectly shipped items will be reviewed individually.

Please contact us and receive return instructions before sending any products back.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, please email clintsumner600@gmail.com. Include your order number and clear photos of the product and packaging when possible. We will review your request and provide the appropriate next steps.

Refund Processing

Once an approved return has been received and inspected, we will notify you of the refund decision by email.

Approved refunds will be issued to the original payment method whenever possible. Please allow 5–10 business days for refund processing. Your bank or payment provider may need additional time to display the credit.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or otherwise required by applicable law.

Order Cancellations

If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation after an order has entered fulfillment or has been shipped.

Contact Us

For return and refund questions, email clintsumner600@gmail.com.